Section 185.42. Customer complaints.

Latest version.

Each utility shall investigate and keep a record of complaints from its customers in regard to safety, service, or rates, and the operation of its system. The record shall show complainant's name and address, the date the complaint is filed, the nature of the complaint, its resolution, and the date resolved.

Cr. Register, January, 1997, No. 493 , eff. 2-1-97.

                    
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