Section 113.0604. Annual report.

 

(1)  Beginning on May 1, 2001 and by May 1 of every year thereafter, each electric utility with 100,000 customers or more, shall file with the commission a report summarizing various measures of reliability. The form of the report shall be subject to review and approval by the commission staff. Names and/or numbers used to identify operating areas or individual circuits may conform to the utility's practice, but should allow ready identification of the geographic location or the general area served. Electronic (computer) recording and reporting of the required data and information is encouraged. The report shall include at least the following information:

(2)  

(a) An overall assessment of the reliability performance including the aggregate SAIFI, SAIDI and CAIDI indices by system and each operating area, as applicable.

(b) A list of the worst-performing circuits based on SAIFI, SAIDI and CAIDI indexes, for the calendar year. This section of the report shall describe the actions that the utility has taken or will take to remedy the conditions responsible for each listed circuit's unacceptable performance. The action(s) taken or planned should be briefly described. Target dates for corrective action(s) shall be included in the report. When the utility determines that actions on its part are unwarranted, its report shall provide adequate justification for such a conclusion.

(c) Utilities that use or prefer alternative criteria for measuring individual circuit performance to those described in s. PSC 113.0603 and which are required by this section to submit an annual report of reliability data, shall submit their alternative listing of circuits along with the criteria used to rank circuit performance.

(d) A report on the accomplishment of the improvements proposed in prior reports for which completion has not been previously reported.

(e) A description of any new reliability or power quality programs and changes that are made to existing programs.

(f) A status report of any long range electric distribution plans.

(3)  In addition to the information included in sub. (1) , each utility shall report the following additional service quality information:

(a) Route miles of electric distribution line reconstructed during the year. Separate totals for single- and three-phase circuits shall be provided.

(b) Total route miles of electric distribution line in service at year's end, segregated by voltage level.

(c) Monthly average speed of answer, as defined in s. PSC 113.0503 (1) (b) , for telephone calls received regarding emergencies, outages and customer billing problems.

(d) The average number of calendar days a utility takes to install and energize service to a customer site once it is ready to receive service. A separate average shall be calculated for each month, including all extensions energized during the calendar month.

(e) The total number of written and telephone customer complaints received in the areas of safety, customer billing, outages, power quality, customer property damage and other areas, by month filed.

(f) Total annual tree trimming budget and actual expenses.

(g) Total annual projected and actual miles of distribution line tree trimmed.

Cr. Register, July, 2000, No. 535 , eff. 8-1-00.