Section 10.84. Response to requests.

Latest version.

(1) The department shall generally attempt to respond to requests to provide documents such as informational brochures, blank forms and annuity or disability estimates in the order in which such requests are received by the department.

(2) When the department responds to a request for information, forms, estimates or similar documents, if the requestor is not actually available in the department's offices for delivery by hand, the method of transmission of requested documents to the requestor shall be through the U.S. mail, by e-mail, by facsimile, or through the requestor's participating employer, if any, at the discretion of the department.

Cr. Register, December, 1994, No. 468 , eff. 1-1-95; CR 11-040 : am. (2), r. (3) Register July 2012 No. 679 , eff. 8-1-12.

                    
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