Section 57.59. Complaints.


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  • Any person having a complaint about a licensed group home or a group home operating without a license may submit that complaint to the department by telephone, facsimile, electronic mail, letter or personal interview. A department licensing representative shall investigate each complaint. The department shall send a written report of the findings of that investigation to the complainant upon request.

Note

A complaint should be sent, phoned or delivered to the regional field office listed in Appendix A that serves the group home. Microsoft Windows NT 6.1.7601 Service Pack 1