Section 74.12. Evaluation and training.

 

(1)   Annual evaluation. The department shall annually evaluate the performance of each agent. A uniform method shall be employed to evaluate agents and state staff. The evaluation shall include:

(a) A survey of a random sample of facilities licensed by the agent under the agent agreement;

(b) A review of records dealing with inspections, enforcement actions, consumer complaints, and epidemiological investigations; and

(c) A review of licensing, recordkeeping, and reporting procedures followed by the agent under the agent agreement.

(2)   Additional evaluations. In addition to the annual evaluation under sub. (1) , the department may at any time perform any additional evaluations of an agent's performance.

(3)   Technical assistance and training.

(a) Upon request of an agent, the department shall provide technical assistance to the agent's staff and shall train the agent's staff.

(b) The agent shall cooperate with the department in conducting training programs for operators and employees of facilities located in the area of the agent's jurisdiction.

Cr. Register, January, 1988, No. 385 , eff. 2-1-88; renum. from DHS 192.12 Register June 2016 No. 726 .