Section 326.36. Disconnection notice.

 

(1)  A disconnection notice shall contain all of the following information:

(a) The name and address of the manufactured home community occupant and the address of the service, if different.

(b) The reason for the proposed disconnection of service and a statement that service will be disconnected if one of the following does not occur:

1. The account is paid.

2. Other suitable arrangements are made.

3. Equipment changes are made.

(c) A statement that the manufactured home community occupant shall immediately contact the manufactured home community operator or manufactured home community contractor at the number listed if the manufactured home community occupant disputes the account considered delinquent, if any resident is seriously ill, or if there are other extenuating circumstances.

(d) A statement that residential water and sewer service shall be continued for up to 21 days during serious illness on the written recommendation of a licensed physician.

(e) A statement that the manufactured home community occupant may appeal to the department if the grounds for the proposed disconnection or the amount of any charge remains in dispute after the manufactured home community occupant has pursued the available remedies with the manufactured home community operator or manufactured home community contractor.

(f) The date of the notice.

(g) The proposed date of disconnection.

(h) A phone number at which the manufactured home community operator or manufactured home community contractor can be contacted.

(i) A statement that the manufactured home community occupant may apply to accept responsibility for future bills and avoid disconnection of service as allowed under s. SPS 326.34 (7) .

(j) A statement that disputing any matter does not relieve the manufactured home community occupant of the obligation of paying charges not in dispute, prevent disconnection of water and sewer service for nonpayment of undisputed charges, or prevent the application of a late payment charge to amounts in dispute that are later determined to be correct.

(2)  If disconnection of service is to be made for default on a payment, the notice shall include an explanation of the acts of the manufactured home community occupant which are considered to constitute default.

CR 04-135 : cr. Register February 2006 No. 602 , eff. 3-1-06; correction in (1) (i) made under s. 13.92 (4) (b) 7. , Stats., Register December 2011 No. 672 ; CR 14-017 : am. (1) (intro,), r. (1) (b) 2., renum. (1) (b) 3., 4. to (1) (b) 2., 3., am. (1) (c), (i), (2) Register August 2014 No. 704 , eff. 9-1-14.

Note

Extenuating circumstances include things such as the presence of infants or young children in the household, the presence of aged, or persons with disabilities in the household, the presence of residents who use life support systems or equipment, and residents who have mental retardation or other developmental or mental disabilities. Microsoft Windows NT 6.1.7601 Service Pack 1